XPLORE

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Terms and Conditions

Last updated: June 02, 2023

Please read these terms and conditions carefully before using Our Service.

INTERPRETATION and DEFINITIONS

INTERPRETATION

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

DEFINITIONS

For the purposes of these Terms and Conditions:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Country refers to: New Jersey, United States
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to SWBN LLC, 9-11 Stecher Street, Newark NJ 07112.
Content refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Promotions refer to contests, sweepstakes or other promotions offered through the Service.
Service refers to the Website.
Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
Website refers to Sex With Emily, accessible from www.xplorebox.co
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Return and Refund Policy

FREQUENTLY ASKED QUESTIONS

RETURN POLICY?

Because of the intimate nature of the items we sell, we are unable to return or exchange purchased toys and products unless defective. This is for the health, safety and peace of mind of our customers. Provided the items have been tested and deemed defective, they may be sent back to us. However, we do not take back items simply because you tried them and no longer like them.

This includes, but is not limited to:

Vibrators And Dildos
Douche/Enema Kits
Anal Toys, Beads And Plugs
Cock And Ball Devices, Cock Rings And Cock Sleeves
Gags And Ropes
Lingerie And Men's Wear

Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned. Lubes, massage oils, condoms, body paints and body jewelry are also not returnable.

DAMAGED GOODS POLICY?

If an item is found to be defective within 30 days of purchase, we will replace it with the same item. Please contact us admin@xplorebox.co to let us know of the issue. We will then issue a Return Merchandise Authorization number (RMA) via email which will provide instructions on getting the product back to us. A RETURN AUTHORIZATION NUMBER MUST ACCOMPANY ANY RETURN IN ORDER FOR IT TO BE PROCESSED. We will not accept any return without one. When emailing about a defect, please state the following information, your order number, found in the top right hand corner of your invoice OR your web confirmation number along with your name and the nature of the defect. Once the defective item is received back into our warehouse (the customer will be responsible for the cost of shipping the item back to us), we will promptly ship a new replacement to you free of charge once the return is received and processed. Any item returned must have ALL original parts and packaging, batteries if applicable, cords, controls, blank warranty cards, instructions etc.

DESCRET SHIPPING?

"Discreet shipping and billing is important to me. How will my order look when it arrives and what will show up on my credit card?"

Discreet shipping is important to many of us. The shipping label will simply read SWNB LLC. Your credit card or Paypal account will also be charged under the name SWNB LLC., which is our parent company.

HOW TO CANCEL ORDERS?

There is no way to cancel an order once it has been submitted. Please order carefully. All orders and payment are processed online. We have no way to add to an order once it has been submitted.

CONTACT US

If you have any questions about these Terms and Conditions, You can contact us:

By email: admin@xplorebox.co

Terms and Conditions

Return and Refund Policy

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